Offices are the textbook "low risk" workplace, and mostly that is fair. But "low risk" is not "no obligations" — the familiar duties still apply, and a handful of things (DSE since the shift to hybrid working, legionella in little-used water systems, the EICR everyone forgets) quietly catch office occupiers out. Here is what actually applies.
Your risk profile
Lower risk — genuinely. An office lacks the ignition sources of a kitchen, the sleeping risk of a hotel, or the vulnerable occupants of a school. The duties are real but proportionate. The trap is complacency: assuming "low risk" means "nothing to do," when in fact a small, steady set of obligations applies and a few are routinely missed.
What applies to you
In the order it matters. Each links to a plain-English guide.
Required by lawYou must do this. Not doing it is an offence.
Required if…Required in some situations, not others. Depends on your premises and how you use them.
Good practiceNot written into law, but it is the recognised way to show you have met a legal duty.
Insurers, landlords or clients ask for itNot a legal requirement. A contractual one. Check the wording of what is actually being asked.
Optional, often oversoldNobody is making you buy this. Suppliers will still try.
The office is the sector where the main risk is not fire, or gas, or asbestos — it is complacency. "Low risk" is an accurate description, and it quietly persuades people that there is nothing to do. There is: a small, steady, entirely manageable set of obligations, plus three or four things that get missed precisely because the premises feels so benign.
Where to start
Start with the fire risk assessment and the general health and safety risk assessment — for a simple office these are genuinely achievable in-house, provided whoever does them is competent. Use HSE guidance for health and safety and the government fire safety guide for the fire assessment. Then check the two usual blind spots: the EICR (the fixed electrical installation that nobody thinks about because nothing looks wrong) and legionella (wrongly assumed not to apply, when any water system brings a proportionate duty).
The honest position on cost
Offices are where over-selling is the bigger danger than under-provision. The genuine obligations are light and cheap to meet, which makes a heavy bundled "compliance package" poor value for most office occupiers. The right move is to recognise how little you actually need, meet it properly, and decline to pay for risk you do not carry. Understanding the real scope — which this page lays out — is what lets you push back on an over-specified quote.
Common questions
We are five people in a serviced office. The landlord handles the building — what is left for us?
Less than you would in your own building, but not nothing. The landlord typically holds the building-wide fire risk assessment, fixed electrical installation, and common-area duties — but you remain responsible for your own portable equipment (PAT), your staff training and fire awareness, your own risk assessment for how you work, and cooperating with the building's fire procedures. Get clear, in writing, on the split — gaps appear exactly where each side assumes the other is covering something.
Does legionella really apply to a normal office?
Yes, if you have any hot and cold water system — which almost every office does. The duty is proportionate: for a typical office it means a straightforward risk assessment and a simple routine, with particular attention to outlets that sit unused (the shower nobody uses, the tap in the spare kitchenette). It is frequently skipped on the assumption that offices are exempt. They are not.
What changed with home and hybrid working?
Display screen equipment (DSE) duties apply to home workstations for staff who work from home long term or hybrid, and portable equipment used at home sits in an awkward grey area for PAT. Neither is dramatic, but both are routinely ignored because they fall outside the visible office. A sensible DSE self-assessment process for home workers and a clear position on home equipment closes the gap.
What should this cost?
Office compliance is the cheapest of any sector to get right, which is the strongest argument for not over-buying. Be wary of being sold a heavy package for what is genuinely a light set of duties. Understand what actually applies (this page is most of it), get proportionate quotes, and do not pay for risk you do not carry. Your business, your risk, your decision.
Not sure how this applies to your premises?
Tell The Guide about your business and it will help you work out what you actually need — in plain English or full technical detail, your choice.
Written by David SmithFounder & Editor, Compliance Buyer
Updated 29 October 2026
General information to help you understand your obligations and judge your own risk. Not legal advice.
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